Refund policy

If you believe a charge is incorrect or a service was not supplied as agreed, contact the team with the order reference, billing date and reason. Do not send full payment card information.

99Trade LLC · Saint Vincent and the Grenadines

Request a review

If you believe a charge is incorrect or a service was not supplied as agreed, contact the team with the order reference, billing date and reason. Do not send full payment card information.

How a request is assessed

Refund eligibility, amounts and treatment of used services depend on the signed order and applicable consumer or commercial law. This website does not invent a universal refund window or guarantee a refund regardless of circumstances. Mandatory legal rights are not excluded.

Outcome and follow-up

The team reviews the service and billing records and communicates the outcome using the contact details associated with the request. Any approved refund method and timing are confirmed for the transaction.

Contact us about this policy

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